Privacy Policy

We have created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website.

When you register, we request certain information from you such as contact information (your name and e-mail address etc), unique identifiers, and financial information (like your account or credit card numbers). We use customer contact information from the registration form to send you information about our online casinos and online poker rooms.

Your security as a Player is of the utmost importance to us. We are committed to protecting your privacy, and do not sell, trade or rent your personal information to others. Security measures (like passwords and account numbers) are used when all transactions take place. In this way no one can gain access to your financial or personal details.

The data that The Palace Group collects from the Player may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

The Palace Group will authorise the financial institution which you used when registering an account, to provide information about you should this be requested by the Lotteries and Gaming Authority of Malta in relation to your gaming. We will disclose personal data when ordered to do so by any Governing Authority and/or under any legal provision contained in the Governing Law. For fraud detection and control purposes you agree that we retain the right to transfer your personal data to third parties, including so-called AVS service providers and other partners should the need arise. Furthermore, we reserve the right to disclose personal data to relevant recipients where we have reasonable grounds to suspect irregularities that involve an account.

The Palace Group will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Financial information that is collected is used to check your qualifications for registering as a Real Player. Unique identifiers are collected to verify your identity and linked to your unique account number.

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